Refund policy

📋 Return & Refund Policy

Momma Jones Seafood & More — Return & Refund Policy

Due to the perishable nature of our products — including fresh and frozen seafood, meats, and specialty food items — all sales are final. We do not accept returns or exchanges on any food products once an order has been placed.

Damaged or Incorrect Orders If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of delivery with photos of the item(s) and packaging. We will review your claim and, at our discretion, offer a replacement, store credit, or refund.

Non-Food Merchandise For non-perishable merchandise (e.g., branded apparel or accessories), we accept returns within 7 days of delivery, provided items are unused and in original condition. The customer is responsible for return shipping costs.

Contact Us Email: accountservices@momma-jones.com | Phone: 850-332-1650